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Shoot us a message us (415) 855-7100 or email us at support@obeo.io


Answers to Frequently Asked Questions

Most smartphones provide link previews for URLs sent as SMS if sent under two conditions: (1) The link needs to either start or end or the message. A link in the middle of a sentence will not provide a preview. (2) The sender's phone number needs to be saved in the recipient's phone. With Obeo, you can upload a logo and send a contact card (vCard) to your contacts. Most contacts prefer to have your name saved and will appreciate a quick way to add your information!
Connect to Shopify by accessing the Shopify App Store from your store. Installing the Shopify app will create a free trial. We'll walk you through the setup process step-by-step.
You can send and receive text (SMS) and multimedia messages (MMS) like images, gifs and video.
Nope! Paid plans are billed monthly and you can cancel anytime from your dashboard.
Your messages rollover when you upgrade or downgrade your account and your 30-day billing period starts over. Unused messages at the end of the period expire.
Your message total includes sent and received text, image and video messages.
Impossible! We make sure you never go over and you can always upgrade or re-up your current plan during the billing period for more messages. Unused messages rollover when you upgrade.
You can upgrade, downgrade or cancel your subscription from plan settings in your dashboard at anytime. If you upgrade your subscription, your new messages will be available immediately. If you cancel or downgrade your subscription, you have until the next billing date to use your remaining messages. When you cancel, please note that your phone number might be unavailable in the future.